All about IT

We are knowledgable and trained in areas of Agile IT, Six Sigma, Lean Process Improvement, ITIl, ITSM, IT Customer Service and Emotional Intelligence. We use these skills  along with our many years of experience to deliver solutions personalised to meet our clients' individual needs.

Integrated Services

• Customer Satisfaction Surveys
• Service Desk Maturity Evaluation
• Service Desk Implementation
• Customer Service Training
• Knowledge Article Creation

Customer Service

Cloud One Technology Services is committed to assisting its Clients in this new age of Digitisation and Consumerisation by providing knowledgable, reliable and convenient services, while not adversely impacting their busy work schedules.

Added Resources

• Business Continuity
• Enterprise IT Analysis
• IT Policies and Procedures

 Our Philosophy

Our philosophy is very simple: the client comes first. We listen to your stakeholders, teams and clients to gain an understanding of the essence of your organization, your vision and mission and arrive at a consensus on your needs across all participating groups. We then assist your teams with the adoption and implementation of flexible and effective processes which respond to the ever-evolving challenges in business and communications.

OUR MISSION

Assisting Clients on their path of digitisation and innovation, providing oversight as they embrace the new age of Digitisation and Consumerisation. Improving efficiency and resilience in business processes.